May 24, 2011

A simple method to reset your HTC Hero phone

If you want to perform Factory Reset your HTC mobile phone, you could do it like this,

1 Switch off the phone (either removing the battery or shutting down by holding the "end call" button for few seconds

2 While being switched off, hold the "home" (house) and "back" (the arrow in the lower right corner)

3 Hit briefly the "end call" button" while still holding the "home" and "back" buttons.

4 Release the "home" and "back" button, a white screen containing technical information should appear, with a red message asking
for hitting the "menu" button.

5 Hit the "menu button", the Hero will now boot with factory settings.

Somebody says you also have another way which is "HOME > MENU, then tap Settings > Security > Factory data reset" to reset the phone. But I do not find there is an item called "Factory data reset" under "Security" tab. So I think the first method is easier and better.


  1. One of my friends is having a htc hero phone which he later upgraded to android 2.1....but the phone showed signs of touch screen issues and he wants to downgrade to earlier version of 1.5/1.6....will this factory reset option help in changing to 1.5/1.6?

    1. No, I am afraid not. Factory reset just can change the settings back to original android. It is not downgrade.