May 24, 2011
A simple method to reset your HTC Hero phone
If you want to perform Factory Reset your HTC mobile phone, you could do it like this,
1 Switch off the phone (either removing the battery or shutting down by holding the "end call" button for few seconds
2 While being switched off, hold the "home" (house) and "back" (the arrow in the lower right corner)
3 Hit briefly the "end call" button" while still holding the "home" and "back" buttons.
4 Release the "home" and "back" button, a white screen containing technical information should appear, with a red message asking
for hitting the "menu" button.
5 Hit the "menu button", the Hero will now boot with factory settings.
Somebody says you also have another way which is "HOME > MENU, then tap Settings > Security > Factory data reset" to reset the phone. But I do not find there is an item called "Factory data reset" under "Security" tab. So I think the first method is easier and better.